Privacy & Security

CKK's Privacy Policy — Your Data Is Our Responsibility

CKK (ckk.plus) believes that every user's personal information should remain fully secure and private. We are fully transparent about what data we collect, why we collect it, and how we keep it protected.

Last Updated: January 2026

1. Introduction & Policy Purpose

CKK (ckk.plus) is an internationally licensed online Sports Betting and gaming platform. This Privacy Policy ("Policy") applies to our website, mobile app, and all related services. By using any CKK service, you agree to this Privacy Policy.

The core purpose of our Privacy Policy is to give users complete transparency — what data CKK collects, why it is collected, how it is stored, and under what circumstances it may be shared with third parties.

We believe privacy is a fundamental right. That is why all data processing at CKK follows international data protection standards (GDPR-Compliant Policy).

This Policy applies to all services at ckk.plus. If you disagree with any part of it, please contact us or discontinue use of the service.

2. What Information We Collect

CKK collects user information through various methods. Below is a detailed breakdown of the types of data we collect:

a) Personally Identifiable Information (PII):

  • Full Name, Date of Birth & Gender
  • Mobile Number & Email Address
  • National ID or Passport Number (for KYC verification)
  • Residential Address & Country

b) Financial Information:

  • Mobile Banking Number (Mobile Banking, Nagad, Rocket, etc.)
  • Deposit & Withdrawal History
  • Transaction Date, Time & Amount

c) Technical Information:

  • IP address and device information (OS, browser, model)
  • Cookies and Session IDs
  • Session Duration, Page Visits & Click Data
  • Location Data (with permission only)

CKK only collects data that is strictly necessary. No excessive or irrelevant information is gathered.

3. How Information Is Used

CKK uses collected data solely for specific, legitimate purposes. Under our Privacy Policy, the reasons for using your data are:

Purpose Description Legal Basis
Account Management Registration, Login, KYC Verification & Account Security Contractual Obligations
Payment Processing Processing Deposits, Sending Withdrawals & Verifying Transactions Contractual Obligations
Fraud Prevention Detecting & Preventing Suspicious Activity Legal Obligations
Promotions & Bonuses Delivering Personalized Offers & Bonuses Legitimate Interest
Customer Support Support Tickets, Complaints & Resolutions Contractual Obligations
Marketing Communications Email and SMS notifications (with opt-out option) Compliance

4. Who Information Is Shared With

CKK never sells your personal data. However, in certain circumstances, information may be shared with trusted third parties:

  • Payment Providers: Mobile Banking, Nagad, Rocket — for transaction processing purposes only.
  • KYC verification services: Licensed verification agencies for identity confirmation.
  • Regulatory Authority: Licensing authorities for fulfilling legal obligations.
  • Technology Infrastructure: Cloud hosting and security service providers.
  • Law enforcement agencies: When required by court order or legal necessity.

Every third party operates under CKK's strict Data Processing Agreement (DPA) and is not permitted to share your information with anyone else.

CKK never sells your data to advertisers, data brokers, or third-party marketing agencies.

5. Data Protection Methods

CKK uses industry-leading technology to protect your data. Our security framework includes:

  • 256-bit SSL/TLS Encryption: All data transfers occur through encrypted channels.
  • AES-256 Data Encryption: Stored sensitive data is kept in encrypted form.
  • Two-Factor Authentication (2FA): An extra layer of protection for account access.
  • Firewall & DDoS Protection: Server-level intrusion prevention.
  • Regular Security Audits: Periodic audits conducted by independent third-party experts.
  • Restricted Access Controls: Only authorized personnel can access necessary information.

In the event of a security breach, we will notify affected users within 72 hours and take all necessary action.

6. Cookie Policy

The CKK website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use the following types of cookies:

Cookie Type Purpose Duration Type
Session Cookie Maintaining Login Status Deleted at end of session Essential
Security Cookies Fraud Prevention & CSRF Protection 30 Days Essential
Preference Cookies Saving Language & Theme Preferences 1 Year Optional
Analytics Cookies Page Visits & Usage Statistics 6 Months Optional

You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain features of the site.

7. Data Retention Period

CKK does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal obligations:

  • Account Information: For the duration of the account and 5 years after closure (for legal reasons).
  • Financial Transaction Records: Minimum 7 years (as required by financial regulatory rules).
  • KYC Documents: 5 years after verification.
  • Support Contact: 3 years after last contact.
  • Analytics Data: In anonymized form for up to 2 years.

Once the retention period ends, your data is permanently and securely deleted or irreversibly anonymized.

8. Your Data Rights

Under CKK's Privacy Policy, you have full control over your own data. You may exercise the following rights at any time:

Right of Access

The right to know what information we hold about you.

Right to Rectification

Right to correct inaccurate or outdated information.

Right to Erasure

Right to request deletion of your data under certain circumstances.

Right to Restrict Processing

Right to restrict the use of your data for specific purposes.

Data Portability

The right to receive your data in a readable, portable format.

Right to Object

Right to object to marketing communications or automated decision-making.

To exercise any of these rights, please contact our support team. We will respond within 30 days.

9. International Data Transfers

As an international platform, CKK may process your data on servers located in different countries. In all such cases, we ensure that:

  • Adequate data protection laws are in place in the destination country.
  • Standard Contractual Clauses (SCCs) are used for international data transfers.
  • Encryption is maintained during transfer.
  • The destination service provider is bound to comply with CKK's privacy standards.

For any questions about international data transfers, please contact our Data Protection Officer directly.

10. Policy Change Notifications

CKK may update this Privacy Policy from time to time. For significant changes, we will:

  • We will send a notification to your registered email address.
  • We will display a clear notice on the platform.
  • Update the "Last Updated" date at the top of this page.

Updated policies take effect 30 days after publication. Continued use of the service during this period will be considered acceptance of the new policy.

Our Commitment to Your Privacy

CKK's Privacy Policy is not just words on paper — your data is actively protected at every step.

End-to-End Encryption

Every transaction and piece of personal data is secured with 256-bit SSL encryption. No one can intercept or read your data in transit.

Licensed & Regulated

CKK operates under the license of an international gaming authority, ensuring our privacy practices meet all required legal standards.

KYC Verification

The identity verification process not only keeps your account secure but also prevents others from opening accounts in your name.

No-Sale Guarantee

CKK never sells your personal data to third parties. This is a core principle and will never change.

Automatic Data Deletion

Your data is automatically deleted once the designated retention period expires. We do not hold any data beyond what is necessary.

Full User Control

You can view, correct, or request deletion of your data at any time. You have full control over your information.

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